Intelligent Salesman is owned and operated by Datascience Technologies Private Limited. This Agreement is a legally binding contract between you (“The Customer”) and Datascience Technologies Private Limited (which will be referred to as “ISM” for the rest of agreement). ISM provides the following platform (as defined below) to you subject to and conditioned upon your acceptance of this Agreement.
ISM reserves the right to change this Agreement at any time. All the changes to the Agreement will be effective immediately after publication of the revised version at www.Intelligentsalesman.com/termsofplatform. We encourage you to review this Agreement periodically.
A Customer may purchase the right to use some or all features of the ISM platform available at https://www.intelligentsalesman.com or any other URL designated by ISM. Such purchase will be based on the pricing plans on www.intelligentsalesman.com and will be more accurately captured in a Purchase Order filled and signed by the Customer. The Platform will form one or more of following:
- Usage of features of https:// www.intelligentsalesman.com for the Term as per Purchase Order
- Managed Services if captured in Purchase Order
By entering into this Agreement you confirm that your purchase decision is not based on any oral or written public comments made by ISM regarding future functionality or features.
The various platform related attributes such as number of users, usage restrictions & limits, usage term, etc. would be captured in the Purchase Order.
ISM may update the platform periodically that may change the functionality and behaviour of the platform. Nothing in this agreement prevents ISM from updating the platform unless such change materially impacts the platform committed to the Customer for the term under the Purchase Order.
ISM may add additional features in the platform that may be offered to existing and new Customers at an additional price. Purchasing Platform once does not entitle Customers to get access to new features and platform in ISM platform without additional payment.
Platform Availability and Usage – ISM Responsibilities
ISM will put commercially reasonable effort to make the platform available 24×7 except in case of Scheduled Maintenance (defined below) and Unavoidable Circumstance (defined later in the agreement).Planned Downtime
ISM may shut down the Platform to perform planned maintenance of the platform or to upgrade the platform. To the extent possible and reasonable, we will schedule such downtime in non-business hours for majority of our Customers over weekend. We will provide at least 8 hours of notice for such downtime.
Platform Availability and Usage – Customer Rights & Responsibilities
ISM grants a non-transferable, non-exclusive, worldwide right to permit Users authorized by Customer to access and use the Platform subject to the terms of the Agreement.Customer agrees that:
- Customer will comply with this agreement in Platform usage.
- Customer will prevent unauthorized access to the Platform and Customer Data
- Customer is responsible to provide computers, computer operating system and web browser to access Platform.
- Customer shall consume the Platform only for its own internal business operations, and not for the operation of a service bureau or time-sharing platform, or otherwise for the benefit of a third party.
- Customer will follow applicable laws of its own Country governing usage of the Platform.
By entering into this Agreement you confirm that your purchase decision is not dependent on any oral or written public comments made by ISM regarding future functionality or features.
Platform Usage Limitations
The use of Platform may be limited by criteria specified at www.intelligentsalesman.com/pricing and may be more accurately described in Purchase Order. Some examples of limitation are: number of emails that can be sent by Customer in a month, number of Contacts that can be managed, number of Landing Pages that can be hosted.
Any overuse of Platform, if technically permitted, will be reported and may lead to additional billing or suspension of Customer Account or both after due intimation to Customer.
Platform Usage RestrictionsCustomer agrees that it shall not
- make the Platform available to anyone other than authorized Users
- sell, resell, rent or lease the Platform unless explicitly permitted in Purchase Order
- use the Platform to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or to store or transmit material in violation of third-party privacy rights,
- use the Platform to store or transmit Malicious Code,
- interfere with or disrupt the integrity or performance of the Platform or third-party data contained therein, or
- Stress test, Load Test the ISM Application or knowingly or willfully use the Platform in any manner that could damage, disable, overburden, impair or otherwise interfere with our provision of the Platform.
- create derivate works based on the Platform except as authorized herein
- reverse engineer the Platform or access the Platform in order to
- build a competitive product or platform, or
- copy any features, functions or graphics of the Platform.
Customer Data Protection
ISM reserves the right to monitor Customers’ usage of the Platform and use and share this Analysis as long as it does not identify Customer Data or Customer.
ISM may use Customer’s Name, website address and Logo in its marketing material including website, email campaigns, brochures etc. during and after active engagement. If a Customer does not want ISM to include its name in marketing then it should make an explicit request to sales contact at ISM.
ISM shall maintain appropriate administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of Customer Data.
Customer agrees that ISM has right to process the Customer Data in any location of ISM, its affiliates, partners and platform providers
Fees and Payment for Platform
Customer will pay platform fee (“Fee”) for using the Platform as described in Purchase Order. The paid Fee will be non-refundable and payment obligations are non-cancellable unless exceptions are provided in this Agreement or Purchase Order. The Fee is for purchases of Platform (or subscription) and not for usage. For example, if a Customer purchases the Platform for one year but uses only for 1 month, then the Fee paid is non-refundable.
Fee payable in advance
The Fee may be broken down in multiple payments over monthly, quarterly or yearly Billing Cycles. The Fee applicable to a Billing Cycle will be paid in the beginning of the Billing Cycle. The payment schedule will be described in Purchase Order. For, part month during sign-up, Fee will be pro-rata.
ISM reserves the right to monitor and audit usage of Platform by Customer to determine use within permitted limits. Any overuse of the Platform, even if permitted technically, whether notified to Customer or not will be billed to Customer in next Billing Cycle. ISM may notify Customer about overuse and advise it to move to a different tier. Any change to billing tier may lead to change in Payment obligations and payment schedule that will be captured by a revised Purchase Order.
All fee is payable in net 15 days. ISM will apply interest of lower of a) 1.5% per month b) maximum permissible under law in case of delay in Fee payment by Customer.
The Fee will remain unchanged during the Term of the Purchase Order. Any hike in Platform Fee by ISM will be applicable to existing Customers only after expiry of current Term.
Taxes are extra
All quoted Fee and Prices on ISM website are exclusive of any applicable taxes. Customer agrees to pay any applicable taxes on the Platform whether it has been mentioned in Purchase Order or not.
ISM supports all major electronic modes of payments. Please refer to signup page for more details.
Customer agrees to provide accurate Credit Card, Debit card or Bank information as may be needed to process the payments. Customer also agrees to update ISM about change in any payment information that may impact processing of payment in current or subsequent billing cycles. Any failure of payment processing due to inaccurate information may lead to suspension or termination of Customer Account.
Term, Termination, Cancellation and RefundAuto-renewal of paid plan Customers unless Customer provides termination notice
For paid plan customers, the Term of the Agreement will be defined in Purchase Order. By entering into this Agreement Customer agrees to pay for the full Term of the Platform. The Agreement cannot be cancelled by either party for convenience within the Term. Upon expiry of current term, the Agreement will automatically renew to next term whose duration and fee schedule will be same as current Term unless ISM provides a 60 day notice to Customer on change of fee, schedule or any other aspect of contract. Any party that does not want to renew the Agreement after expiry of current Term needs to provide a notice of 60 days to other party before the expiry.
Auto-termination of unused accounts under free plan
Any Customer account under Free plan, if inactive for 60 days or more, can be deactivated or fully terminated at the discretion of ISM. We will do our best to remind and notify Customers in advance about the termination.
Termination for cause
In case of any breach by ISM, the Customer shall serve a 30-day notice to ISM to rectify the breach. If ISM is unable to rectify it within 30 days from the date of notice, the Customer will have right to terminate the agreement with immediate effect. In this case the Customer will be entitled to get a refund of the fee for the unused term (unused term included the 30 day notice period). For example if a Customer signs up and pays for 1 year and serves the notice of breach after 7 months which results in termination after 30 days then Customer will get refund for 5 months.
ISM also reserves the right to terminate the Agreement with a 30 days’ notice if Customer breaches this agreement with a 30-day notice. No refund will be provided to Customer if ISM terminates the Agreement for Cause.
Return of Customer Data
Within 30 days of termination of the agreement for cause or convenience, the Customer can request ISM to provide a copy of Contacts stored in its account at ISM. ISM will make available a CSV file of contacts within 15 days of such request. Notwithstanding any clause in this agreement, Customer’s obligation to pay for any due and unpaid invoices will remain intact. This includes termination for non-payment of dues occurring because of overuse of subscription limits.
Proprietary Rights / Ownership ISM Rights
ISM owns or has rights to all intellectual property rights in and to the Platform and Software (including all derivatives or improvements thereof). All suggestions, enhancements requests, feedback, recommendations or other input provided by Customer or any other party relating to the Platform or Software shall be owned by ISM, and Customer hereby does and shall make all assignments and take all reasonable acts necessary to accomplish the foregoing ownership. Any rights not expressly granted herein are reserved by ISM.
Customer owns any data, information or material originated by Customer that Customer submits or compiles in the course of using the Platform ISM has no ownership rights in or to Customer Data. Customer shall be solely responsible for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to Customer Data.
No purchase of non-ISM products or platform is required to use the Platform except a supported computing device, operating system, web browser and Internet connection. You may however use a third party product supported by ISM or independent or use consulting platform from a third party to derive additional benefits.
We are not responsible for platform and support of non-ISM products even though they may be certified or recommended by us unless it is explicitly included in the Purchase Order. We are not responsible for quality of platform by a third party consulting or professional platform firm. If a third party used by Customer ceases to exist then it will not lead to refund from ISM even though the third party might be integrated in ISM application.
In case of use of third party, the Customer data may be exposed to them. ISM is not responsible for protection for Customer data while it is being processed or used by third party.
Confidentiality Definition of Confidential Information
As used herein, “Confidential Information” means all confidential information disclosed by a party (“Disclosing Party”) to the other party (“Receiving Party”), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Customer’s Confidential Information shall include Customer’s Data; ISM’s Confidential Information shall include the Platform; and Confidential Information of each party shall include the terms and conditions of this Agreement and all Purchase Orders, as well as business and marketing plans, technology and technical information, product plans and designs, and business processes disclosed by such party. However, Confidential Information (other than Customer’s Data) shall not include any information that (i) is or becomes generally known to the public without breach of any obligation owed to the Disclosing Party, (ii) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party, (iii) is received from a third party without breach of any obligation owed to the Disclosing Party, or (iv) was independently developed by the Receiving Party.
Protection of Confidential Information
The Receiving Party shall use the same degree of care that it uses to protect the confidentiality of its own confidential information of like kind (but in no event less than reasonable care) (i) not to use any Confidential Information of the Disclosing Party for any purpose outside the scope of this Agreement, and (ii) except as otherwise authorized by the Disclosing Party in writing, to limit access to Confidential Information of the Disclosing Party to those of its and its Affiliates’ employees, contractors and agents who need such access for purposes consistent with this Agreement and who have signed confidentiality agreements with the Receiving Party containing protections no less stringent than those herein
Each party represents and warrants to the other party that it has the power and authority to enter into the Agreement. ISM warrants to Customer that it will use best efforts to (a) perform the Platform substantially in accordance with its documentation under normal use; and (b) provide the Platform in a manner consistent with generally accepted industry standards. Customer must notify ISM of any warranty deficiencies within 30 days from performance of the relevant Platform in order to receive warranty remedies.
For breach of the express warranty set forth above, Customer’s exclusive remedy shall be the re-performance of the deficient Platform. If ISM cannot re-perform such deficient Platform as warranted, Customer shall be entitled to recover a pro-rata portion of the fees paid to ISM for such deficient Platform, and such refund shall be ISM’s entire liability.
ISM shall defend, indemnify and hold Customer harmless against any loss, damage or costs (including reasonable attorneys’ fees) incurred in connection with claims, demands, suits, or proceedings (“Claims”) made or brought against Customer by a third party alleging that the use of the Platform as contemplated hereunder infringes the intellectual property rights of a third party; provided, that Customer (a) promptly gives written notice of the Claim to ISM; (b) gives ISM sole control of the defense and settlement of the Claim (provided that ISM may not settle or defend any Claim unless it unconditionally releases Customer of all liability); and (c) provides to ISM, at ISM’s cost, all reasonable assistance.
Customer shall defend, indemnify and hold ISM harmless against any loss, damage or costs (including reasonable attorneys’ fees) incurred in connection with Claims made or brought against ISM by a third party alleging that Customer Data, or Customer’s use of the Platform in violation of the Agreement, infringes the intellectual property rights of, or has otherwise harmed, a third party or violates any law or regulation; provided, that ISM (a) promptly gives written notice of the Claim to Customer; (b) gives Customer sole control of the defense and settlement of the Claim (provided that Customer may not settle or defend any Claim unless it unconditionally releases ISM of all liability); and (c) provides to Customer, at Customer’s cost, all reasonable assistance.
Limitation of Liability
IN NO EVENT SHALL EITHER PARTY, ITS OFFICERS OR ANY OF ITS AFFILIATES, BE LIABLE FOR ANY SPECIAL, PUNITIVE, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, LOSS OF BUSINESS OR OTHER LOSS (INCLUDING SUBSTITUTION OF PLATFORM) ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY THIRD PARTY PLATFORM DELIVERED IN CONNECTION HEREWITH EVEN IF PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH LIABILITY SOUNDS IN CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER THEORY OF LEGAL LIABILITY; AND IN NO EVENT SHALL EITHER PARTY’S OR ITS AFFILIATES’ OR RESOURCES’ CUMULATIVE LIABILTY HEREUNDER (OTHER THAN FOR CLAIMS FOR PAYMENT OF FEES DUE) EXCEED THE LOWER OF AMOUNT PAID OR PAYABLE BY CUSTOMER TO ISM IN THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING ANY SUCH CLAIM OR USD 5000 ( US DOLLARS FIVE THOUSDAND ONLY).
The Legal Entity behind ISM entering into this Agreement is: Datascience Technologies Private Limited, 3041 Clover Palisades, 27 NIBM Road, Kondhwa, Pune-411048, Maharashtra, India.
This Agreement shall be governed by and construed in accordance with the laws of the State of Maharashtra, India. The parties agree that any litigation brought under or in connection with this Agreement will be brought in the courts of competent jurisdiction located in the Pune District of Maharashtra. In any action or proceeding to enforce rights under the Agreement, the prevailing party will be entitled to recover costs and attorneys’ fees.
Except for actions for non-payment or breach of a party’s proprietary rights, no action, regardless of form, arising out of or relating to the Agreement may be brought by either party more than one year after the cause of action has accrued.
If any provision or provisions of this Agreement shall be held by a court of competent jurisdiction to be contrary to law, or for any reason invalid, unenforceable, void or voidable, such provision or provisions shall be deemed to be null and void and the remainder of this Agreement shall, to the extent practicable, remain in full force and effect. To the extent a provision of this Agreement is in invalid, unenforceable, void or voidable, the parties agree to negotiate in good faith to amend such to conform as nearly as possible, in accordance with applicable law, to the intended purpose and intent of the original provision.
Order of Precedence
In the event of any conflict between a Purchase Order and the terms of this Agreement, the term and conditions of the Purchase Order shall govern and control but solely with respect to the subject matter thereof.
Relationship of the Parties
No joint venture, partnership, employment, or agency relationship exists between ISM and Customer as a result of the Agreement or use of the Platform.
Customer may not assign this Agreement without prior written approval of ISM, such approval not to be unreasonably withheld or delayed, provided that such approval shall not be required in connection with a merger or acquisition of all or substantially all of the assets of the Customer. ISM may assign or transfer this Agreement to any successor.
The failure of either party to enforce any right or provision in the Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by such party in writing.
Any notice or other communication required or permitted under this Agreement shall be given in writing to the other party at their respective addresses set forth below via hand delivery, or certified mail return receipt requested, or by nationally recognized overnight delivery platform. The parties by notice may designate another address or individual to which a required notice may be directed. Notices shall be effective upon receipt. Each notice sent or mailed in the manner described above shall be deemed provided for all purposes at such time as it is delivered to the addressee (with the return receipt or the delivery receipt being deemed conclusive, but not exclusive, evidence of such delivery) or at such time as delivery is refused by the addressee upon presentation.
If to Customer, to: Customer Name and Address as per Purchase Order And if to ISM: Attn: Legal Department – ISM, Datascience Technologies Private Limited,601-615, Mega Center(5th Floor), Solapur Rd, North Hadapsar, Hadapsar, Pune, Maharashtra 411028,India.
This Agreement, including all exhibits and addenda hereto and all Purchase Orders, constitutes the entire agreement between the parties and supersedes all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter. No modification, amendment, or waiver of any provision of this Agreement shall be effective unless in writing and either signed or accepted electronically by the party against whom the modification, amendment or waiver is to be asserted. Notwithstanding any language to the contrary therein, no terms or conditions stated in your purchase order or other order documentation (excluding Order Forms) shall be incorporated into or form any part of this Agreement, and all such terms or conditions shall be null and void.
The following sections shall survive the expiration or termination of this Agreement: Fees and Payments for the Platform, Proprietary Rights / Ownership, Confidentiality, Mutual Indemnification, Disclaimer, Limitations of Liability, Term, Termination, Cancelation and Refund, and General Provisions.
You can contact us at firstname.lastname@example.org.BY ACCESSING OR USING THIS PLATFORM IN ANY WAY, YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT. DO NOT USE THE PLATFORM IF YOU DO NOT AGREE TO ANY OF THE TERMS AND CONDITIONS MENTIONED ABOVE.
Definitions of Key Terms UsedUnavoidable Circumstance
Neither party shall be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any export or other license); or other event outside the reasonable control of the obligated party. Each party will use reasonable efforts to mitigate the effect of an Unavoidable Circumstance.
ISM reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.
We will retain your information while providing Platform to you. In the event of your cancelling your account with us, we guarantee to retain your data for your backup purposes only for one month from cancellation date after which we may delete and destroy it. However, we will retain any data for as long as required to comply with laws or enforce our rights.
The frequency with which billing is done.
Term or Contract Term
Total duration of contract for which ISM needs to provide Platform to the Customer as per Purchase Order.
All Contact Information and other permitted information submitted by the Customer to, or collected by the Customer via, the Platform. Customer Data does not include Sensitive Information.
Individual, people or accounts that are designated and authorized by the customer to access the ISM Application.
An order confirmation form that captures key terms & conditions of the Platform that Customer purchases from ISM.
The features available at ISM Application that a Customer can use during free trial or after sign-up to automate business process of marketing.
An individual or a legal entity that pays to use the ISM Application
The site of applications available at www.Intelligentsalesman.com or any of its sub-domains.
This contract between ISM and its Customer
EXCEPT AS EXPRESSLY PROVIDED HEREIN, NEITHER PARTY MAKES ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND EACH PARTY SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE BY ISM, THE PLATFORM ARE PROVIDED TO CUSTOMER ON AN “AS IS” BASIS WITHOUT WARRANTY OR CONDITION OF ANY KIND. NO STATEMENT OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM ISM IN ANY MEANS OR FASHION SHALL CREATE ANY WARRANTY NOT EXPRESSLY AND EXPLICITLY SET FORTH IN THIS AGREEMENT.